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Version: Unreleased

SBC Live Calls Dashboard

BETA

Welcome to the SBC Live Calls Dashboard! This dashboard provides real-time insights into active calls managed by the Session Border Controller (SBC), helping you monitor, analyze, and troubleshoot call activity with ease.

Setup and Access​

For the Monitor to access the SBC data, ensure that the necessary permissions are granted in the CCM, and that the firewall if enabled allows the required traffic.

Required Permissions in CCM​

For setting up and accessing the SBC Live Calls Dashboard, ensure you have the following permissions in the CCM for the relevant account:

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Only view permissions are required for the following sections

  • ABC Monitor
  • REST API
  • Monitoring: Registration cache
  • Monitoring: Live calls
  • Monitoring: Destination Blacklist
  • Monitoring: Registration cache
  • Monitoring: Live calls
  • Monitoring: Destination Blacklist
  • Monitoring: Registration Agents
  • Monitoring: Call Agents status
  • Monitoring: Conference Rooms
  • Monitoring: System status
  • Monitoring: User Recent Traffic
  • Monitoring: View logs
  • System: Config Groups

Firewall Configuration​

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If the firewall is disabled, you can skip this step. However, if the firewall is enabled, you need to add a rule to allow the Monitor to access the SBC data.

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  • Go to System > Firewall and add to the Manual Low Level Rules the following rule to allow the Monitor to access the SBC data alt text
  • Just replace the src IP address with the IP address of the Monitor and save the changes.

Dashboard Overview​

SBC Live Calls Main Page

The dashboard features:

  • Real-time call statistics
  • Active call monitoring
  • Quick issue identification
  • Visual analytics for efficient troubleshooting

Dashboard Tabs​

Easily navigate between different views and data sets:

SBC Live Calls Dashboard Tabs

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For more details, explore the tabs above or refer to the documentation sidebar.